Privacy Policy

  1. When you access to our websites you do so in an anonymous manner and are not registered for any on-line service.
  2. You remain anonymous while they are carrying out a search for offers or reading general information contained on our website.
  3. We do, however, use cookies (user identifiers) on our websites to collect information on the website use. The information, such as the server to which the computer is connected for example, the browser type (e.g. Netscape or Internet Explorer) and whether you responded to an advertisement or e-mail from us it is subject to gathering and tracking in a global manner. This information is used to measure response time to advertisements and e-mail offers and marketing policies. The personal details of the Internet user are not included in the data capture.
  4. For the purpose of providing you with an on-line specific product or service, we may ask you to voluntarily provide personal details, including your e-mail address and credit card details for correspondence, website registration, carrying out purchases or taking part in on-line surveys.
  5. In accessing our websites you authorize us to use the information provided to us for the purpose of, for example, providing you with a service, ensuring correct billing, measuring consumer interest in our different services and informing you about products and/or services. We retain the personal details captured in automated files which we safeguard. These records are declared to the Data Protection Agency. If you provide us with your e-mail address, or you have done so in the past, we can send offers to that address. These offers may be based on the information provided to us in the initial operation, in surveys, from information that may specify purchase preferences and lifestyle as well as information available from authorized external sources such as Suppliers and marketing companies. These e-mail offers come directly from us. Whenever we send you e-mails, we can identify information on your e-mail address, such as whether you can read e-mail correspondence in HTML format, enriched graphics, etc. If your e-mail address is enabled for HTML we can send you an HTML e-mail with graphics.
  6. Bear in mind that we do not provide your e-mail address to service Suppliers, but we may send you offers as agent of these Suppliers. Also remember that should you benefit from an offer from a Supplier put forward through us and you become their customer, the Suppliers may independently wish to send you offer. In this event you must notify them separately on whether or not you wish to receive their future offers. Our aim is to provide offers that we believe will be relevant based on previous bookings find them useful. The offers are prepared and administered under strict conditions targeted at protecting security and confidentiality of the customer's personal details. However, you may request us to cease sending offers at any given time.
  7. We provide you with an easy way of rejecting e-mail offers. Although some customers tell us that they like receiving information on these carefully designed opportunities, we recognize the importance of giving you options. You may choose not to receive these offers at any time by clicking on the appropriate place on the commercial correspondence you receive. All e-mail offers you receive from us will tell you how to prevent future offers being sent by e-mail. Moreover, you may set or change your on-line e-mail preferences at any time.
  8. We hereby undertake that to the best of our knowledge we will not contract, provide services to or send offers to minors.
  9. In turn, minors must not register for any service featured on our websites they are browsing the Internet and access our websites. We likewise remind their legal representatives or guardians of their duty of vigilance with regard to minors. The legal guardian must immediately notify us if they become aware that a minor has registered for any kind of service using our website to enable us to cancel the corresponding registration.
  10. We shall provide you with the personal details that we hold whenever requested in accordance with the current legislation. If you believe that the information we have concerning you is incorrect or incomplete please write to us. Our postal address is: Greenbus Transporte de Passageiros, Lda | Avenida Fernão Magalhães, 1999 | 4350-171 Porto – Portugal | Telephone number (+351) 221 450 450 | Emergency number (+351) 221 456 456 | e-mail